Fulfillment Policy

CANCELLATION AND REFUNDS

For unlicensed goods including servers, peripherals, tablets, printers, labels, and ribbons:

• A 10% restocking fee will apply to items ordered but not yet shipped.
• A 20% restocking fee will apply to items returned within one week of receipt in original, unopened, undamaged packaging and re-sellable condition.
• A 30% restocking fee will apply to opened items returned in good condition within one week of receipt.

For Licensed Software:

• A 10% restocking fee will apply to items that aren’t yet installed and licensed.
• Once licensed, no refunds will be granted.